Two months after buying a used Nissan Sentra, the car was diagnosed with a bad timing chain. The cost of this repair was very costly. Needless to say, I was extremely upset by this. I contacted my salesman Matt Klein and relayed to him how unhappy I was by this turn of events. Though I was irate and rude to him over the phone, He was very calm and polite and assured me he would do everything he could to make me happy and resolve this matter. To my surprise, he contacted me back the next day and offered me a hugely discounted price on the cost of the repair. They were under no obligation to do so. I'm extremely grateful that Continental Nissan and their staff went beyond the call of duty to remedy my situation. Thank You Matt Klein and all parties involved. You guys are truly dedicated to customer satisfaction. I would recommend this dealership to anyone in the market for a new or used car. Great Job Guys!
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